Privacy Policy

Bite Tech Ltd (“Bite Tech”, “we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website https://bite-tech.co.uk, contact us, or engage with our services.

1. Who We Are

Company name: Bite Tech Ltd
Website: https://bite-tech.co.uk
Email: [email protected]
Business type: Technology consultancy and custom software development

For the purposes of data protection law, Bite Tech Ltd is the data controller.

2. Information We Collect

We may collect and process the following types of personal data:

a) Information you provide to us

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Information you provide via contact forms, discovery calls, or emails

b) Technical information

  • IP address

  • Browser type and version

  • Device and operating system

  • Pages visited and time spent on the website

c) Business communications

  • Emails and messages exchanged with us

  • Notes from discovery or consultancy calls

  • Project-related correspondence

3. How We Use Your Information

We use personal data to:

  • Respond to enquiries and contact requests

  • Provide free technical consultancy and discovery calls

  • Deliver our services (custom software, SaaS, automation, mobile apps)

  • Improve our website and services

  • Maintain internal records and business administration

  • Comply with legal and regulatory obligations

We do not sell your personal data to third parties.

4. Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent – where you submit a form or contact us

  • Contract – where data is required to deliver services

  • Legitimate interests – to operate and improve our business

  • Legal obligation – where required by law

5. Cookies

Our website may use cookies to:

  • Ensure proper website functionality

  • Analyse website traffic and usage

  • Improve user experience

You can control or disable cookies through your browser settings.
For more information, please refer to our Cookie Policy (if applicable).

6. Data Sharing and Third Parties

We may share personal data with trusted third parties only where necessary, including:

  • Hosting providers

  • Analytics providers

  • Email and communication tools

  • Accounting or legal service providers

All third parties are required to process data securely and in compliance with UK GDPR.

7. Data Storage and Security

We take appropriate technical and organisational measures to protect personal data, including:

  • Secure servers and hosting environments

  • Access controls and authentication

  • Encrypted communications where applicable

We retain personal data only for as long as necessary to fulfil its purpose or meet legal requirements.

8. International Data Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

  • Adequacy regulations

  • Standard contractual clauses

  • Secure processing agreements

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at [email protected].

10. Data Complaints

If you believe your data protection rights have been breached, you have the right to lodge a complaint with:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk

We encourage you to contact us first so we can address your concerns.

11. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact:

Bite Tech Ltd
📧 [email protected]
🌐 https://bite-tech.co.uk